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Call Center Banker

Call Center Banker

Be a part of providing successful solutions! 

We are looking for someone who loves to help people.   Ideal candidates have strengths in phone banking and customer service, troubleshooting, overall bank products & services knowledge, technology aptitude, communication, problem resolution and multi-tasking.  

Job Summary 
This is a full time role on the Retail Team supporting BankCherokee.  Key responsibilities include providing general banking information, answering a variety of personal & business banking questions and loan questions via phone and email, completing online banking enrollment and troubleshooting, providing product referrals, making outbound calls for service follow up, completing maintenance requests, and documenting important customer notes.  Hours are Monday through Friday 8:30am to 5pm with rotating Saturday coverage from 8:30am to 12pm.

About Us
BankCherokee is a Minnesota-based, family-owned and operated community bank with four locations in the Saint Paul area. Our mission is to succeed by helping our customers succeed. We have been located in the community, and active in community projects for over 100 years.  We offer the same products and services as big banks with the advantage of local, third-generation ownership. We are a great neighbor and small business advocate, with decision makers on site.  Check us out at www.bankcherokee.com.  You should join us! 

#BankLocal. #WorkLocal. #BankCherokee!

Equal Opportunity Employer

Job Type

Full Time

Location

Smith Avenue Branch
607 Smith Avenue S Saint Paul, MN 55107