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Customer Service Representative

Customer Service Representative

Be a part of something good in our community! 

When you call BankCherokee you talk with a real person – and this is the role!  We are looking for someone who loves to help people.   Ideal candidates have strengths in serving customers in person and on the phone, office programs, communication, multi-tasking, and organization.  

Job Summary 
This is a full time role on the Retail Team supporting BankCherokee.  Key areas of support include bank phone lines, Smith Branch retail team, retail leadership, and main office administration.   The CSR: greets, directs, and provides customer service to customers calling BankCherokee and visiting the Smith Branch; assists retail team in a variety of customer service support needs (ie: banker support for customers waiting, basic service requests, check order processing, lobby/branch administration, SDB vault primary access contact, product knowledge and referrals); handles daily courier and mail details; completes safe deposit box administration; prepares various customer mailings; assists with supply needs; and provides project support; acts as a receptionist and administrative assistant.

About Us
BankCherokee is a Minnesota-based, family-owned and operated community bank with four locations in the Saint Paul area. Our mission is to succeed by helping our customers succeed. We have been located in the community, and active in community projects for over 100 years.  We offer the same products and services as big banks with the advantage of local, third-generation ownership. We are a great neighbor and small business advocate, with decision makers on site.  Check us out at    You should join us! 

#BankLocal. #WorkLocal. #BankCherokee!

Equal Opportunity Employer


Job Type

Full Time


Smith Avenue Branch
607 Smith Avenue S Saint Paul, MN 55107