• COVID-19 Update 06/26/2020: our Smith Ave., Grand Ave., and North Oaks lobbies will be opening on Monday, June 29. The Randolph drive-up will reopen on Monday, July 6. We require that you wear a mask when you visit our lobbies - thank you!
  • Visit our COVID-19 page for branch hours and additional resources.

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New Mastercard Check Cards

Mastercard is coming to BankCherokee

Your BankCherokee Visa Check Card will be changing to a BankCherokee Mastercard!

Exciting news, on Wednesday, September 18th you'll begin using your new BankCherokee Mastercard Check Card. We are always looking for ways to improve your experience, and we believe that switching to Mastercard will do just that. Check out the Highlights section below and all the great new benefits you'll receive with your new Mastercard.

Mastercard Activation & PIN selection phone number: 1-800-992-3808


Important Dates

  • Wednesday, September 4th - new Mastercard Debit cards will be mailed, look for it in the mail and follow the activation instructions on the label.
  • After you receive your new Mastercard, go ahead and activate it. Keep in mind, it won't work until Wednesday, September 18th at 3 a.m. CST.
  • Continue to use your current BankCherokee Visa Check card until Wednesday, September 18th at 3 a.m. CST.
  • Wednesday, September 18th - destroy your old BankCherokee Visa debit card. We've kept the designs the same, so make sure you see the Visa logo before cutting up your old card.
  • Wednesday, September 18th - your new BankCherkee Mastercard will begin working at 3 a.m. CST.

Other Important Information

  • Apple Pay, Google Pay, and Samsung Pay will not be available on September 18th. We are working with Mastercard to bring this great option back ASAP - more details to come.
  • Moving to Mastercard allows us to offer you a new feature called Manage My Cards. Manage My Cards allows you to turn your check card "on" or "off" anytime. When they're "off"...no one can use your cards. Turn them "on" when you're ready to use them. Manage My Card is available for all mobile app users. Click here to check out the demo!
    • Helps safeguard your cards from fraud
    • Limit purchases by the type of merchant
    • Set limits on the dollar amount

Mastercard Check Card

Turn good deals into great ones by adding value to purchases large and small with convenience, protection and enhanced benefits. Using your BankCherokee Mastercard Check Card is a faster, safer and more convenient way to pay. Forget about carrying the right amount of cash or writing checks. Plus, it's easier to monitor spending and plan household budgeting when you pay with debit.



  • Mastercard Global Service™
    • Receive around-the-clock customer service assistance with lost and stolen card reporting, emergency card replacement, emergency cash advance, as well as assistance with locating ATMs and help with card-related questions.
  • Extended Warranty Insurance**
    • Doubles the time period and duplicates the coverage of the original manufacturer's or U.S. store brand warranty for a maximum of one year. To file a claim online, go to www.mycardbenefits.com.
  • Satisfaction Guarantee**
    • Provides up to $250 per product, if you become dissatisfied with the product within 60 days of purchase and the merchant will not accept a return.
  • Mastercard Airport Concierge™
    • Arrange for a personal, dedicated meet-and-greet agent to escort you through the airport on departure, arrival or any connecting flights, 24/7/365, at over 450 destinations worldwide. Learn more
  • Mastercard Travel Services
    • Discover a convenient way to book hotels, flights and car rentals online with Mastercard Travel Services. Sit back, relax and start planning your journey. Learn more
  • Zero Liability**
    • You pay only for the purchases you have authorized on your Mastercard, and you won't be held liable in the event of an unauthorized purchase. This coverage extends to purchases made in stores, over the phone or online. Learn more
  • Mastercard ID Theft Protection™
    • Mastercard ID Theft Protection comes with your Mastercard at no additional cost. To activate your ID Theft Protection benefits, visit mastercardus.idprotectiononline.com and enter your card number to start the registration process.* Learn more


*Cardholders who enroll on or after July 1, 2019, this service shall be provided by Generali Global Assistance Inc.
**Certain restrictions, terms and conditions apply. Contact BankCherokee or see Zero Liability for full details.
Certain terms, conditions and exclusions apply. Please see your Guide to Benefits for details or call 1-800-MASTERCARD.

Mastercard Check Card
Mastercard Business Check Card

Mastercard Business Cash & Debit Card

Convenience, control and confidence. Enjoy increased purchasing flexibility plus built-in tools and benefits to help you better manage cash flow and record-keeping, so you can devote more of your time to what you do best. 


  • Everday Productivity
    • Intuit® Small Business Financial Tools 
      • Discounts on essential tools such as QuickBooks® Online, TurboTax® and, coming soon, Intuit QuickBooks Online Payroll1
    • Mastercard Receipt Management 
      • Digital capture and categorization of business receipts using your smartphone’s camera, for efficient record keeping
    • Business Controls
      • Improved transparency over employee spending for increased expense control and cash flow management monitoring
    • Mastercard Biz
      • Social platform where small business owners can go for news, insights and advice
  • Safety & Security
    • Enhanced ID Theft Protection
      • Detection and protection against identity theft, including monitoring and alerts, and expert resolution 24/7/3652
    • Zero Liability
      • Confidence knowing the financial institution that issued your Mastercard won't hold you responsible for unauthorized transactions3
  • Travel Benefits
    • Mastercard Airport Concierge®
      • Personal Meet & Greet agents provide stress-free assistance at more than 700 airport destinations worldwide
    • Global Emergency Services
      • 24/7/365 worldwide assistance for lost or stolen cards, locating an ATM or questions about your account4
    • Car Rental Insurance
      • Reimbursement for covered physical damage and/or theft of a rental vehicle with primary protection: 1-800-MASTERCARD5
    • Priceless Golf®
      • From tee times at premier clubs to unique PGA TOUR experiences, perfect for sharing with clients


1. See offer terms and conditions at intuit.me/quickbooks_mc. Intuit, QuickBooks and TurboTax are registered trademarks of Intuit Inc. Terms and conditions, features, support, pricing, and service options subject to change without notice.
2. Cardholders who enroll on or after July 1, 2019, this service shall be provided by Generali Global Assistance Inc.
3. These are summary descriptions only. Certain terms, conditions and exclusions apply. To learn more about Zero Liability, visit mastercard.com/zeroliability. Contact your issuing financial institution for complete coverage terms and conditions or call 1-800-MASTERCARD for assistance. Applicable to U.S. Cardholders only.
4. Includes Emergency Card Replacement, Emergency Cash Disbursement, and Lost and Stolen Card Reporting (from ASM).
5. Provided by New Hampshire Insurance Company, an AIG Company.
All third-party trademarks are the property of their respective owners.
Certain terms, conditions and exclusions apply. Please see your Guide to Benefits for details or call 1-800-MASTERCARD.

Mastercard HSA Debit Card

Pay your qualified medical expenses with your BankCherokee HSA Debit Card. Use your HSA Check Card to:

  • Pay on-the-spot at a doctor’s office, pharmacy or other health care facility.
  • Pay a bill you receive from a doctor or other provider.
Mastercard HSA Debit Card