Important Update: Our Grand Avenue location will be closing at 3 pm on Friday, May 29, and will be closed until further notice. ATMs at our Grand Avenue and Randolph locations are unavailable, please visit MoneyPass for an ATM near you. Thank you for understanding.

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COVID-19 Update 03/27/2020

COVID-19 Update 03/27/2020

A message from Heidi Gesell - CEO of BankCherokee


Dear Valued Customer:

The health and well-being of our employees, our customers and our community continues to be one of our primary concerns at BankCherokee.  With the latest stay-at-home order issued by Governor Walz, we are adjusting our services and hours to continue to provide access to essential financial services while supporting this order.

Beginning Monday, March 30, our office at Randolph will be closed until at least June 01, 2020. Our other locations will have the drive-ups open from 9-5 Monday through Friday and from 9-noon on Saturday.  Our lobbies will remain closed.  If you need to access a safe deposit box at any of our locations, including Randolph, or need other special services, please call our Convenience Banking Center (651-225-6299) to set an appointment (provided you are symptom-free).

As a reminder, we offer several additional options to you to conduct your banking transactions.  These include:

Many of you have enrolled in mobile and on-line banking over the past few weeks.  Thank you! If you need assistance accessing any of these resources, please feel free to contact our Convenience Banking Center at 651-225-6299.  Our Center is open Monday-Friday from 8:30-5:00 and on Saturday from 9-noon. To reach our branches, please call 651-227-7071

As we have for the past several weeks, we will continue to monitor recommendations from the MN Department of Health and the CDC and will rely on their expertise to inform our decisions.

As always, thank you for the opportunity to serve you.  If you have any questions, please feel free to contact me.


Heidi Gesell, CEO

Mar 27 | 3:45pm
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