BankCherokee Android App Privacy Policy

Last updated: May 8, 2026

BankCherokee (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, share, protect, and retain information when you use the BankCherokee Android mobile app (“App”).

This policy applies only to the BankCherokee Android app and not to our public website or in-branch services.

1. Information We Collect

When you use the App, we may collect the following types of information:

Information You Provide

  • Name, username, and contact information
  • Login credentials used to access the App
  • Information submitted through forms or messages in the App

Financial and Account Information

  • Account balances and transaction history
  • Account preferences and settings

Device and App Information

  • Device type, operating system, and app version
  • Mobile device identifiers
  • App interaction and usage data

Location Information

  • We may collect or access your device’s location data (such as approximate location)
    to help protect your account, detect suspicious activity, and prevent fraud.

Location data is used only for security and fraud prevention purposes and is not used
for marketing or advertising.

Notifications

  • Push notification preferences and interactions

2. How We Use Your Information

We use your information to:

  • Provide and operate the BankCherokee mobile app
  • Authenticate users and protect accounts
  • Display account details and transaction history
  • Send security alerts and service-related notifications
  • Improve app performance and reliability
  • Detect and prevent fraud, including verifying login attempts using location data
  • Comply with legal, regulatory, and security requirements

We do not sell your personal information.

3. How We Share Information

We may share information only as necessary and for legitimate business purposes:

  • Core banking and technology providers that support app functionality
  • Service providers that assist with app operations and support
  • Fraud prevention and security partners
  • Regulators, auditors, or law enforcement when required by law

All service providers are required to protect your information and use it only for authorized purposes.

4. Data Retention

  • Mobile app data is retained only as long as necessary for app functionality and security
  • Banking records are retained as required by federal banking laws and regulations

5. Data Security

We use safeguards designed to protect your information, including:

  • Encryption
  • Secure authentication
  • Access controls
  • Monitoring for unauthorized activity

While no system can be guaranteed completely secure, we continuously work to protect your data.

6. Your Choices and Rights

Access and Updates

You can review and manage your information through the App or by contacting us.

Data Deletion Requests

You may request deletion of eligible mobile app data here:

Data Deletion Request

Note: Core banking data cannot be deleted due to federal regulatory requirements.

7. Children’s Privacy

This App is not intended for children under 13, and we do not knowingly collect personal information from children.

8. Third-Party Services

The App may include links to third-party services. We are not responsible for their privacy practices.

9. Changes to This Privacy Policy

We may update this policy from time to time. Updates will be reflected by the “Last updated” date above.

10. Contact Us

If you have questions about this Privacy Policy, please contact us:

BankCherokee
info@bankcherokee.cominfo@bankcherokee.com
https://bankcherokee.comhttps://bankcherokee.com

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