With more than 10 years of experience in banking—all at BankCherokee—Kim Thompson brings deep operational knowledge and a solutions‑focused approach to her role as Operations Manager. She supports teams across the bank by performing quality control checks, managing a range of operational tasks, and helping customers and coworkers find clear, timely resolutions. Kim enjoys working at BankCherokee because she feels valued and supported, and she appreciates being part of an organization committed to giving back through community events and service opportunities. She also loves working with a team that shares a dedication to high‑quality service and strong relationships. Outside of work, Kim enjoys spending time outdoors with her family—whether that’s heading to the cabin, hiking, fishing, camping, or cheering on her kids at their sporting events.