Important Alert: Phone Scam Targeting BankCherokee Customers
We want to make you aware of a recent scam involving spoofed phone calls and emails, affecting some of our business clients. Scammers are spoofing BankCherokee’s phone number, making it appear as though the call is coming from the bank. In these attempts, the caller is impersonating a BankCherokee employee and claims to be calling to validate a potentially fraudulent check reportedly presented at another financial institution.
In these instances:
- The caller ID appears as BankCherokee (651‑225‑6299).
- The fraudster may reference a specific employee name.
- In some cases, a follow‑up email has been sent to the client requesting confirmation of information.
Please remember: BankCherokee will never call or email unexpectedly to ask for confidential information, including account numbers, online banking credentials, one‑time passcodes, or Social Security numbers. We will also never ask customers to verify sensitive information for activity at another bank or direct them to an unfamiliar website.
If you receive a call like this:
- Do not provide any personal or account information.
- Hang up immediately.
- Do not respond to the email or click any links.
- Call us directly using the number on our website or the number printed on your debit or ATM card.
- Report the call so we can document the activity and help protect your account.
Your security is our top priority. If you have concerns or believe you may have shared information with a scammer, please contact us right away.
Stay safe,
The BankCherokee Team
