The following article can be found on the Federal Trade Commission website. If your credit, ATM, or debit card is lost or stolen, federal law limits your liability for charges made without your permission, but your protection depends on the type of card — and when you report the loss. Report Loss Or Theft Immediately…

Four Minnesota banks share with Minnesota Bankers Association (MBA) how they are helping fight food insecurity in their communities. BankCherokee has been busy in the fight against hunger. In March they hosted an all-branch food drive for both the Neighborhood House Food Shelf in St. Paul and Ralph Reeder Food Shelf in Mounds View. Twice…

One Time Passwords are replacing Security Challenge questions on Wednesday, August 3rd at 10:00 AM Central Time. We are adding additional security to Cherokee Online banking by implementing One Time Passwords (OTP). Once enrolled, you will no longer be asked Security Challenge questions. When a new device is detected or our system detects suspicious activity,…

Help us fight check fraud. For checks deposited through our mobile app, please endorse the check with your signature and “For Mobile Deposit Only BankCherokee.” Why is this change being made? The Federal Reserve changed the endorsement requirement for checks being deposited via mobile devices. The change aims to protect banks from fraud, which can…

A New BankCherokee Debit Card Is Coming—Here’s What to Know Over the coming months, BankCherokee debit card holders will receive a new card as part of our regular replacement process. We’re gradually rolling out a refreshed card design with added contactless (tap‑to‑pay) functionality. This update is happening automatically based on your card’s expiration month. There’s…