Job Opportunity
No more evenings and long weekends! We are looking for a Community Banking Teller to join the team full-time.
This role provides excellent customer service and knowledge of products and services, ensuring transaction accuracy, adhering to security, risk management and compliance standards, and balancing the cash drawer. Community Banking Tellers contribute to company success by building relationships, adding value to customer experience, participating in branch activities, and supporting a team culture aligned with company values, goals, and initiatives.
Responsibilities
- Handling Cash Transactions: Process customer deposits, withdrawals, check cashing, and loan transactions with precision and attention to detail. Ensure all transactions are conducted efficiently and accurately.
- Customer Service: Provide excellent service by addressing customer inquiries, resolving issues, and informing them about the Bank’s products and services. Answer phone calls and make phone calls related to customer accounts, transactions, currency and change orders. Participate in customer service initiatives.
- Ensuring Accuracy: Maintain accurate records of all transactions to prevent discrepancies and ensure the Bank’s and customer’s financial integrity. Completes transactions within approval authorities, identification policies, available funds, and customer authorizations.
- Security, Risk Management and Compliance: Adhere to Bank policies, procedures, and regulatory requirements to ensure the security of transactions, customer information, and fraud prevention.
- Balancing Cash Drawer: Ensure the cash drawer assigned is balanced at the end of each shift, accounting for all transactions. Identify and resolve any discrepancies promptly. Escalate to Senior, Lead, or Manager as needed.
Role Details
Full time hourly position. Typical schedule of Monday through Friday 9am to 5pm, periodic Saturday coverage 9am – 12pm. On-site at the Grand Branch location, with flexibility to provide coverage at other locations as requested. Compensation starting range potential from $20-$21 per hour based on qualifications and experience level.
Qualifications
Minimum of one-year relevant work experience, such as prior teller role or cash handling/processing responsibilities, face to face and phone customer service, use of computer programs for daily accountabilities and communications, experience with Office 365. Ability to follow policies, procedures, and processes, as defined by management. Demonstrated strong attention to detail, accuracy, organization, exceptional customer service abilities, using technologies provided. High school diploma or equivalent, post-secondary coursework completed or in progress.
Job Requirements: On site standard office environment requiring ability to sit, stand, see, read, write, use computer, use phone, light lifting, attend meetings, interact with employees and customers in person, phone, video and/or electronic methods, occasional travel to other branch locations for coverage requests, training, or meetings.
About Us
BankCherokee is a trusted financial partner of choice for small businesses across the Twin Cities. With over a century of experience as a family-owned, relationship driven, we’re not just a bank; we’re a small business ourselves. Our team is dedicated to responsive service, personalized support, and consistently delivering on what matters most to our customers.
We love our team! Together as great people who are collaborative, precise, committed, and trusted, we continue to build on our legacy and make BankCherokee a great bank where both our customers and employees thrive. You should join us! BankCherokee offers competitive compensation, strong benefits, and meaningful growth opportunities.
Get to know us at www.bankcherokee.com.
Equal Opportunity Employer
- Type
- Full Time
- Location
- St. Paul