Traveling? Make Sure to Let Us Know.
Avoid card interruptions while traveling by letting us know your travel dates before your trip through Card Management in Digital Banking or our mobile app.
Our fraud detection system looks for unusual or suspicious transactions that fall outside your normal pattern of card usage. When you add a travel plan, we can better recognize legitimate card activity while you’re away.
Travel Plan Instructions*
Digital Banking (Desktop)
- Log in to Digital Banking.
- Select Tools.
- Choose Card Management.
- Select your debit card.
- Add or manage your Travel Plans and follow the prompts.
Mobile App
- Log in to the BankCherokee mobile app.
- Tap the More (⋯) menu.
- Select Tools.
- Choose Card Management.
- Select your debit card.
- Add or manage your Travel Plans and follow the prompts.
Traveling with a business debit card? Please contact our Convenience Banking Center at 651.225.6299 before your trip so we can help ensure uninterrupted card access while you’re away.
It is also a good idea to notify your credit card issuer of your travel plans.
If you have a BankCherokee Credit Card, please call 1.800.558.3424.
For a BankCherokee Business Credit Card, please call 1.866.552.8855.
Enjoy your trip!
* Travel Plans are available for consumer debit cards only and are not available for business debit cards or credit cards.
